INFORMATION FOR RECIPIENTS OF GOODS INSERTED INTO POSTAL ITEMS FROM THRID COUNTRIES
If you are about to receive an international postal item containing goods from non-EU countries, regardless of whether it was ordered online or is a gift from a friend, you may have to follow a customs clearance procedure. We will help you to do this, i.e. to submit the required declarations, documents and to pay the relevant fees, with our service:
TERMS AND CONDITIONS:
Bulgarian Posts has the right to submit customs declarations on behalf of clients with a reduced set of data for clearance of postal items if they meet the following criteria:
Clients have to submit the following documents by e-mail, fax or at the relevant post office:
3. An online order or an invoice comparable with the item’s tracking number.
4. A commercial document containing description, value and terms of delivery of the goods.
5. A statement confirming payment by card.
3. Send the completed documents by e-mail, as a postal item or by fax, see a list of PO offering the service.
PRICE OF THE SERVICE:
If you receive or have ordered goods outside the European Union, you may have to pay VAT and customs duty. When you receive an EU item but the goods in the item originate in a non-EU country, you may also have to pay VAT and customs duty. Keep in mind that it does not matter where the shipment comes from, as a postal item, but what the origin of the goods contained in it is.
When you have to pay import duties and VAT?
When the value of the goods contained in the postal item does not exceed 30 BGN, you will not have to pay import duties and value added tax (VAT).
When the total value of the goods contained in the postal item exceeds 30 BGN but is up to the equivalent of 150 BGN, only VAT is due but not duty.
When the total value of the goods contained in the postal item exceeds the BGN equivalent of 150 EUR, duty and VAT are due.
Question: What does it mean that Bulgarian Post acts as an indirect representative?
Answer: This means that Bulgarian Posts may represent the recipient before the customs authorities on the basis of a Declaration-Consent signed by the recipient.
Question: Can the service Customs Representation be used by both natural persons and legal entities?
Answer: The service is provided to both natural persons and legal entities that import goods from third countries in postal items (goods of a non-commercial or commercial nature).
Question: Why do recipients of international items have to incur additional costs related to customs clearance /price of customs representation/?
Answer: In connection with the provision of the service Customs Representation, Bulgarian Posts incurs costs that are not insignificant. As a commercial company, Bulgarian Posts has to offset these costs with at least partial revenue. Bulgarian Posts charges a price for the services it provides, and in this case the price is paid by the recipient.
Question: When do I not have to pay for the service Customs Representation in relation to international items?
Answer: Clients do not have to pay for the service Customs Representation when the items contain goods imported from non-EU countries, the value of which does not exceed 30 BGN, as they are not subject to VAT and customs duty. Also, they do not have to pay for this service when they choose to clear the items themselves.
Question: Will recipients have to pay state receivables for items containing goods worth over 30 BGN and below the BGN equivalent of 150 EUR?
Answer: Items worth over 30 BGN and below the BGN equivalent of 150 EUR are not subject to customs duty, and recipients will only pay VAT (20%) and the price for the services provided by Bulgarian Posts – Customs Representation, delivery of items with a single power of attorney, etc.
Question: Do recipients have to sign a new Declaration-Consent the next time they receive postal items?
Answer: The Declaration-Consent is valid only for a specific item, for a number of items received under a single order from the online store or for items under different orders but received together.
Bulgarian Posts does not keep a register of every Declaration-Consent submitted by recipients. Therefore, such a declaration has to be submitted each time a client receives a new item.
Question: How will personal data provided for the purposes of customs clearance be processed and stored?
Answer: Bulgarian Posts will use and store personal data in strict compliance with the law.
Question: What costs will recipients incur if they refuse to accept an item for which customs duty and VAT have been charged?
Answer: Of course, recipients will not pay anything for items which have not been delivered to them.
The recipient is not obliged to receive/accept an item. If the recipient refuses to accept the item, the latter will be returned to the sender, or will be destroyed in line with the instructions given by the sender at the time of sending the item.
Question: How does Bulgarian Posts determine the value of the goods contained in postal items?
Answer: The value of the goods contained in postal items is not determined by Bulgarian Posts. The value of the goods contained in a postal item has to be proved by the recipient of the item. This is the so called customs value of the goods which consists of the price of the goods and the shipping costs. If insurance is paid for, the costs incurred are also added. If it is not possible to prove the value of the items based on the actual or negotiated price, this value is determined by the customs officers during the customs clearance procedure by methods prescribed by the law.
Question: What will be included in the customs value or the basis for calculating customs duty/VAT when the goods are released for free circulation by customs officers?
Answer: The following elements will be included in the customs value of imported goods (i.e. the basis for calculating customs duty):
1. Value of the goods.
2. International shipping costs.
3. Insurance, if any, etc.
The following elements will be included in the basis for calculating VAT:
1. Value of the goods.
2. International shipping costs.
3. Insurance, if any, etc.
4. Customs duty /if charged/.
Question: Is the price of customs clearance included in the price of the postal service? What is included in the price of the postal service paid by the sender when sending the item?
Answer: The price of the postal service paid by the sender of the item does not include customs clearance costs or the costs of presenting the goods before the customs authorities when imported from third countries.
The price of the postal service paid by the sender includes the cost of transporting the item from the sender's location to the destination, as well as the price of other optional postal services such as tracking, insurance, delivery to address, etc.
Question: What is the difference between Customs Representation and Presentation before Customs?
Answer: The service Customs Representation means that Bulgarian Posts may represent the recipient before the customs authorities on the basis of a Declaration - Consent signed by him/her. The price of the service is 12 BGN according to the "Prices of non-universal postal services and other commercial activities", Section III "Prices of additional services related to customs service", Art. 69, p. 13. The price includes the costs of processing the documents submitted by the client to Bulgarian Posts - verification, printing, preparing the set of documents together with a "letter - invitation" of the customs authorities and payment of the receivables due to the Customs Agency in order to release the item for free circulation and final use. When delivering the item, recipients pay the receivables due, including the price of 12 BGN of the service Customs Representation.
The service Presentation before Customs includes processing (preparation of a Customs Manifest), registration (sending Customs Manifests to the customs authorities and physical control, if necessary - opening the items and repacking them with materials of Bulgarian Posts) and storage (keeping the items in temporary storage). The price of Presentation before Customs is in accordance with Art. 51 of "Prices of non-universal postal services and other commercial activities provided by Bulgarian Posts".
The price of the service Presentation before Customs is charged for all items presented before the customs authorities, whether or not state receivables are due for them and whether or not the service Customs Representation is used.