RESTRICTIONS ON THE ACCEPTANCE OF OUTBOUND INTERNATIONAL REGISTERED AND NON-REGISTERED LETTER-POST ITEMS, PARCELS AND EMS ITEMS IN CONNECTION WITH THE COVID-19

    14.07.2020

    Bulgarian Posts Plc informs its customers that it has temporarily suspended the acceptance of outbound international registered and non-registered letter-post items (correspondence, small packages, printed matter and secogrammes), parcels and EMS items to many countries.

    The measure is imposed due to canceled flights by airlines as well as due to major delays in the transportation and delivery of items in a significant number of countries in connection with the measures taken to curb the worldwide spread of the coronavirus. The processing of items in most countries takes longer than usual.

    These circumstances make it impossible to fulfill the service parameters and quality standards. Bulgarian Posts Plc dynamically monitors the situation and looks for opportunities to resume the suspended international services. We are working on finding alternative solutions /including replacing air transport with road transport/, where possible.

    Due to the measures related to COVID-19, parcels, registered and EMS items may not be delivered in line with the established standards and deadlines, according to the provisions in the country of destination.

    Currently, outbound international registered and non-registered items, parcels and EMS items, sent to the countries listed below, are accepted with the type of items marked with “x”:

     

           
    Country Registered and non-registered letter-post items
    /correspondence, small packages, printed matter and secogrammes/
    Parcels EMS items
    Albania х х х
    Andorra х х  
    Anguilla х    
    Argentina х х х
    Aruba х    
    Ascension Island х    
    Austria х х х
    Bailiwick of Guernsey х    
    Belgium х х х
    Bermuda х    
    Bosnia and Herzegovina х х х
    Bouvet Island х х  
    Brazil х х х
    Canada х х х
    Cayman Islands х    
    Chile х    
    China х х х
    Colombia х    
    Croatia х х х
    Cyprus х х х
    Czech Republic х х х
    Denmark х х х
    Egypt х х  
    Eritrea х    
    Estonia х х х
    Falkland Islands х    
    Finland х х х
    France х х х
    French Guiana х х  
    French Polynesia х х  
    French Southern and Antarctic Lands х х  
    Germany х х х
    Gibraltar х    
    Greece – parcels by surface only х х х
    Guadeloupe х х  
    Guinea х    
    Hungary х х х
    Iceland х    
    India х х х
    Iran х х х
    Ireland х х х
    Isle of Man х    
    Israel х х х
    Italy х х х
    Jamaica х    
    Japan х х х
    Jersey х    
    Kazakhstan х х  
    Kosovo х х  
    Latvia х х х
    Lebanon х х  
    Liechtenstein х х  
    Lithuania х х х
    Luxembourg х х х
    Martinique х х  
    Mayotte х х  
    Mexico х х х
    Moldova х х  
    Monaco х х  
    Montenegro х х х
    Montserrat х    
    Morocco х х  
    New Caledonia х х  
    North Macedonia – parcels by surface only х х х
    Norway х х х
    Overseas France х х  
    Pakistan х х  
    Poland х х х
    Portugal х х х
    Qatar х х  
    Réunion х х  
    Romania х х х
    Saint Helena х    
    Saint Pierre and Miquelon х х  
    Serbia х х х
    Slovakia х х х
    Slovenia х х х
    South Korea х х  
    Spain х х х
    Svalbard and Jan Mayen х х  
    Sweden  х х х
    Switzerland х х х
    Thailand  х х х
    The Gambia х    
    The Netherlands х х х
    Tunisia  х х  
    Turkey – parcels by surface only х х х
    Ukraine х х  
    United Arab Emirates х х  
    United Kingdom of Great Britain and Northern Ireland х х х
    USA х х  
    Vietnam х х  
    Virgin Islands х    
    Wallis and Futuna х х