ISSUES WITH THE TRACKING OF SHIPMENTS SENT TO THE UNITED KINGDOM

The postal operator of the United Kingdom has informed that due to a change in the operator's internal tracking system, some of the tracking events for shipments entering the country from abroad are not transferred to the international tracking system. These tracking events are not visible on Bulgarian Posts’ website.

Bulgarian Posts advises its clients to track shipments on the United Kingdom postal operator's tracking sites until the issues is resolved, as follows:

https://www.royalmail.com/track-your-item

https://www7.parcelforce.com/track-trace